Clipkiln — Terms of Service
Version: 1.0 · Last updated: 2026-07-23
1. Who we are
Clipkiln is operated by Charles Benjamin Towe, a sole trader trading as "Clipkiln".
Address for service of documents: Crowle Court Farmhouse, Bredicot Lane, Crowle, Worcestershire, WR7 4AY, United Kingdom Contact: support@clipkiln.com, or the Contact form inside the app.
2. What Clipkiln does
Clipkiln takes long videos you upload and produces short vertical clips with subtitles. It transcribes the speech, uses AI to find the strongest moments, and renders them. It also turns a script you write into a narrated video with a synthetic voice.
3. Your account
You must be 18 or over and give an accurate email address. You are responsible for keeping your password secret and for everything done through your account.
4. Payment, cancellation and refunds
Payments are handled through Stripe Managed Payments. Stripe is the merchant of record for your subscription — they take the payment, handle sales tax/VAT, and your purchase is a contract with them. We provide the service itself. We never see your card details.
- Plans: Free, Base £3.99/month, Pro £12.99/month. Prices include any tax due.
- Subscriptions renew monthly until cancelled. Cancel any time; you keep access until the end of the paid period.
- You have a legal right to cancel within 14 days of first subscribing. This right applies once, when you first sign up; it does not restart each month. If you cancel within that window you may be charged a proportionate amount for what you have already used.
5. YOUR CONTENT — read this section
You keep ownership of everything you upload and everything Clipkiln produces from it. We claim no rights over your videos or your clips.
You are responsible for what you upload. By uploading, you confirm that:
- You own the video, or have permission from whoever does, to use it this way; and
- Everyone identifiable in it has consented where the law requires it; and
- It does not infringe anyone's copyright, trademark, privacy or other rights; and
- It is lawful.
We do not check whether you have the rights to your uploads, and we cannot. Clipkiln is a tool. Pointing it at someone else's video does not give you rights to that video, and does not transfer that problem to us.
You agree to indemnify us against any claim, loss or cost arising from content you upload or clips you publish. If a rightsholder complains, we will act on a valid notice — including removing content and, for repeat infringement, closing your account.
Report infringement to: support@clipkiln.com with the work concerned, the material complained of, your contact details, and a statement that you are authorised to act.
6. What you may not do
- Upload content you have no right to use.
- Upload unlawful, abusive, or sexual-abuse material.
- Attempt to break, overload, reverse-engineer, or gain unauthorised access to the service.
- Resell or redistribute the service itself.
- Use it to impersonate anyone or to deceive.
We may suspend or close an account that breaches this, and we will tell you why.
7. Stock footage, music and voices
Clipkiln can composite stock footage from Pexels into your clips and add background music. Where footage comes from Pexels, we credit Pexels in the app.
- Stock footage arrives inside a finished, composited clip. You may not extract it and redistribute it on its own — that would breach the Pexels licence.
- Music or sounds you upload are your responsibility, exactly like your video.
- The synthetic voices use Kokoro (Apache-2.0). You own the narration audio produced; you are responsible for what you make it say.
8. Privacy in one line
Your videos never leave our server. The transcript — the text of what is said — is sent to our AI provider so it can find the good moments. Full detail in the Privacy Policy.
9. How long we keep your files
- Uploads: an upload is deleted 5 days after you last touched it. That removes the source video, every clip rendered from it, and the upload's entry in Recent Uploads. It is automatic and it is not recoverable — re-upload the video if you need it again.
- Rendered clips you have not saved: deleted with their upload, at 5 days.
- Clips you save to your account: kept until you delete them or close your account.
10. Service availability
Clipkiln is provided "as is". We do not promise it will be uninterrupted or error-free, that the AI will pick the clips you would have picked, or that any clip will perform well on any platform. We may change or discontinue features.
11. Our liability
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your non-excludable rights as a consumer under the Consumer Rights Act 2015.
Subject to that, and because this is a low-cost tool rather than a managed service:
- We are not liable for lost profits, lost content, lost opportunities, or indirect loss.
- Our total liability to you in any 12-month period is limited to what you paid us in that period.
- Keep your own copies of anything you care about. See section 9 — we delete files on a schedule and we are not a backup service.
12. Ending it
You may close your account at any time. We may close yours for a breach of these terms, or with reasonable notice otherwise. On closure we delete your content per section 9 and the Privacy Policy.
13. Changes to these terms
We may update these terms. For material changes we will give you reasonable notice by email. Continuing to use Clipkiln after that means you accept the new version.
14. Law
These terms are governed by England & Wales law. As a consumer you keep the protection of the mandatory laws of the country you live in, and may bring proceedings there.